Enforce the Duty To Defend Clause
Selecting the types and levels of insurance is vitally important to a small business owner seeking to avoid day-to-day liability risks. So an owner should follow some general insurance guidelines if he or she wants to take full advantage of the protections purchased.
For example, a standard clause used in various types of liability insurance policies requires the insurance company to supply an attorney, at its cost, to defend against a lawsuit filed against the insured. The duty to defend clause also extends to covering all of the related costs involved in defending against the suit, including for example, the cost of expert testimony, depositions, etc.
Clearly this additional coverage can be significant. In many cases, hiring an attorney at a rate of $150 to $300 per hour may preclude the defendant from obtaining representation or induce him to settle a case on unfavorable terms (see our discussion of the economic disadvantages of being sued).
Accordingly, where litigation costs will be extensive, the small business owner should realize the insurance company will have an extra financial incentive to deny coverage. Where the claim is not covered, the duty to defend, of course, does not apply.
The small business owner should determine if the proposed policy has a duty to defend clause. If it doesn't contain this clause, or the clause contains too many exclusions, the business owner may want to consider a different policy. This is yet another reason to obtain an unexecuted copy of the policy before agreeing to its terms.
When the insurance company denies the claim or provides inadequate representation, the insured may be able to force the company to reconsider its position through the threat of a "bad-faith" claim.
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