Inventory can only be secure if you know what you have and its value. A good record keeping system is very important. If the items are small and easily portable they are at greater risk of being stolen or lost. If the inventory lacks a company logo or serial number and it is easy to sell it will be at a higher risk.
Placing valuable inventory in a secure area will reduce theft from both employees and customers. Educate your employees about where your inventory is located and how to deal with thieves and shoplifters. Install a video security system to monitor people that have access to your inventory. A well lighted shop and floor layout can help in reducing theft.
Being aware of customers entering your shop, and offering to help a customer if you are suspicious will often prevent a theft. Instead of confronting someone, simply offer to ring them up. If theft occurs, call 911 and do not try to approach a suspected thief.
Employee theft can sometimes be a problem. To prevent this, train staff about disciplinary policies and procedures. Set up procedures to prevent theft. Staff with financial responsibilities should not be in charge of inventory records.
Restrict access to warehouses, stockrooms and office supplies cabinets. Change staff periodically that control inventory to avoid collusion or bad practice.
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